Delivery & Tracking

Depending on the item(s) you purchase on our website and the location to which the item(s) will be delivered, different shipping methods are available. At checkout, you will be prompted to choose a shipping method. Shipping costs are based on the shipping method of choice. Your total shipping charges will automatically compute during checkout prior to the completion of your order. Shipping times do not include processing time (items generally take 1-2 business days to process).

WE DELIVER WORLDWIDE.

International shipments are subject to controls by local customs authorities, which may affect the estimated delivery times and are unfortunately beyond our control. If it is deemed necessary you may be contacted by the courier and/or customs official to provide information and authorisation to import your order. This may include authorization to act on your behalf and if not provided, you may become responsible for the import of the order. If shipping to a business please include the business name and full address in the ‘Shipping Information’ upon Checkout.

A final shipping cost will be automatically calculated when completing your purchase at Checkout, based on the delivery location, service selected. All international shipping charges are non-refundable.

International orders may be subjected to import duties and taxes based on the destination countries controls and regulations, these duties and taxes are calculated based on the style details and total value of the order. It is the responsibility of the customer to pay any applicable duties and taxes for such orders on receipt of the Vasiliki products.

PROCESSING TIME

Once received, all orders are dispatched between 9:00am and 3:00pm AEST Monday through Friday (excluding Public Holidays). Orders received after 12:00pm EST or outside of EST business hours will be dispatched on the next business day.

Once your order has been dispatched from our distribution centre an email will be sent with your parcel tracking number and a link which you can click to check the status of your delivery.